Use this form to submit a support ticket to our highly trained staff.
Not Registered? Use your email address and ticket number to track the status of your ticket.
Browse the knowledgebase to find answers to commonly asked questions.
Outlines academic term structures and grade item settings used to determine student standing based on completed credits, applicable across grade levels from Grade School to Senior High, including club activities.
Learn about the different user roles in Grado—admin, faculty, and student—and how their access levels ensure efficient operations, secure data management, and role-specific functionality.
Learn how to enable permissions for Grade Book Locking. This guide shows how to lock or unlock grade books for single or all classes, and explains what faculty and admins see when a grade book is locked.
Generate, export, and manage report cards directly from the Admin Portal. Learn how to enable permissions, create reports for individual students or entire sections, and download bulk exports from the Setup page.
Defines how Subject Tags and Behavior Codes organize non-academic grades like Deportment, Clubs, and Co-Curriculars for proper grouping on report cards.
View the latest news and announcements.
Grado’s Privacy Policy and Terms of Use have been updated to reflect our current data management and compliance practices.
Improves transcript layout with clearer visuals, added details, and cleaner formatting for better readability.
Improves transcript layout with clearer visuals, added details, and cleaner formatting for better readability.
Enhances SF10 forms with more details and fixes data isolation, retro-encode, and payment option errors.
Improves student record creation by making some fields optional.
