Every Grado user—whether an Administrator, Faculty member, or Student—accesses the system using a single institutional Grado portal link (for example, schoolname.grado.works).
This single-entry design means users don’t need to remember different URLs.
Once logged in, Grado automatically routes each user to the correct portal dashboard based on their account type.
To log in:
Go to your institution’s Grado portal.
Enter your School Code, User ID, and Password.
Click Log In.
If the credentials are correct, you’ll be redirected to your respective dashboard (Admin, Faculty, or Student).
If you can’t log in due to a forgotten password or a locked account:
Click Forgot Password? on the login page.
Enter your registered email address.
Check your inbox for a password reset link.
Follow the instructions to set a new password.
If the issue persists, contact your Grado System Administrator.
After logging in, you’ll be directed to the dashboard specific to your user type:
Admin Users → Admin Dashboard
Faculty Members → Faculty Dashboard
Students → Student Dashboard
This automatic routing ensures a seamless experience—no need to select or remember separate links.
| Issue | Possible Cause | Recommended Action |
| Invalid credentials | Wrong school code, ID, or password | Double-check login details or reset password. |
| Account locked | Too many failed attempts | Wait a few minutes or contact the Admin. |
| "Reset Password is Disabled. Contact admin." error. |
School does not allow self-service reset password. | Contact your school's Grado administrator to reset or unlock your account. |
