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Creating New User Accounts

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Overview

User accounts allow individuals to log in and use Grado according to their assigned role.
Accounts are created differently depending on the user type: Students, Faculty, or Administrators.

This article explains how each type of user is added to the system, including required details, access options, and where each account is managed.


1. Student Accounts

Students can be added either manually or through bulk upload.


Schools may choose whether students can log in to Grado or remain system-only records.

 

Manual Creation

  1. Go to People Management (People)Student List.

  2. Click + Student.

  3. Fill out the required fields.

  4. Click Save to create the account.

Bulk Upload

For large batches, use the import tools:

  1. Prepare the data file following the Bulk Upload Student Information template.

  2. In the Students List page, upload the file on the Import Students CSV panel.

  3. Once student records exist, upload student profile details next on the Import Profiles CSV panel.

  4. Verify imported data in the student list.

💡 If you are bulk uploading other records other than student records and profiles, better plan your uploads and use the Bulk Uploads page instead.


2. Faculty Accounts

Faculty accounts can also be created manually or through bulk upload.

 

Manual Creation

  1. Go to People Management (People)Faculty List.

  2. Click + Faculty.

  3. Enter required faculty details (name, department, position).

    • The employee ID or the email address is used as the faculty's username.

    • Using an email is recommended for login alerts, password resets, and email-based notifications.

  4. Click Save to create the account.

Bulk Upload

For schools adding many faculty members:

  1. Download the Bulk Upload Faculty Template.

  2. Fill in required data (name, division, email/username).

  3. Upload via Faculty List > Import CSV panel.

  4. Confirm upload success and correct any import errors.

💡 If you are bulk uploading other records other than student records and profiles, better plan your uploads and use the Bulk Uploads page instead.

💡 Faculty accounts automatically connect to the Faculty Portal and can later be assigned to classes and advisory roles.


3. Administrator Accounts

Administrator accounts must be created manually since they control system-wide permissions.

  1. Go to Setup > Permissions.

  2. Click + Admin.

  3. Enter admin details (name, username/email).

  4. Click Create.

  5. Assign the appropriate role or permission group once the account is created.

💡 Note: There is no bulk upload for administrators to maintain access security and control.


Access Credentials and Login

Each account created in Grado can have login credentials, depending on the school’s policy:

  • Username and Password (standard login)

  • Google SSO (if enabled by the school)

Standard Login

Users log in using:

  1. The school’s Grado portal URL

  2. The School Code

  3. Their Username and Password

Google SSO

If your school uses Google authentication:

  • Ensure the email used in Grado matches the user’s school Google account.

  • Passwords are not managed in Grado; users log in directly via Google.


Bulk Creation vs. Manual Creation

Method When to Use Advantages
Manual For adding few users or testing accounts Quick setup, instant access
Bulk Upload For onboarding entire batches of students or faculty Faster, reduces manual entry
Admin Manual Creation Always required for admin-level users Maintains access security
 

Best Practices

  • Use consistent email formats for usernames (e.g., firstname.lastname@school.edu).

  • Always review imported data before finalizing access.

  • Limit administrator accounts to authorized system personnel.

  • Encourage users to change their password on first login.

  • Keep account creation logs or export reports for audit purposes.


Summary

Student and faculty accounts can be created manually or through bulk upload, while administrators must be added manually via Setup > Permissions.


Providing consistent credentials and verifying roles ensure users can log in and access only what they need in Grado.


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